Group-wide analysis and implementation of standard reporting methods within an international DAX corporation

Sector

Energy

 

Customer

IT provider of

an energy supplier

Initial situation

  • The reporting required a structuring and standardization to achieve a higher acceptance from the customers

Content

  • Definition and conception of a target system for standardization of the group-wide reporting
  • Development and implementation of a SLA reporting for the benefit recipients, ca. 150 regional entities and customers
  • Enhancement of the SLA reporting with more commercial indicators and management information
  • Management of the report implementation into a software tool
  • Development of an indicator catalog and identification of critical success factors
  • Inquiry of the detailed data and process definition of a periodical reporting
  • Design of reporting layout and implementation of the central information frontend

Results

  • Structured and periodical provided KPI reports
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